Support

FAQS

Q. What is the normal delivery time?
A. We will deliver your order within 10-14 working days from the approval of your artwork.

Q. I need my USB Flash Drives really quickly – do you offer an express service?
A. Yes, we offer express delivery on two models. Click here to view our Express Delivery USBs

Q. How do you ship the goods?
A. We send all shipments via our standard courier UPS, or if urgent, by a same day courier.

Q. What are the available memory sizes for your USB Flash Drives?
A. We offer the following memory sizes: 64MB, 128MB, 256MB, 512MB, 1GB, 2GB, 4 GB, 8GB, 16GB & 32GB

Q. What is the minimum order QTY?
A. The minimum order qty is 25 pieces.

Q. Do you offer any warranty?
A. Yes, we include a life-time warranty with all of our products.

Q. What type of personalisation methods do you offer?
A. We can customise using the following techniques: Silk Screen Printing, Laser Engraving, Tampo Printing, Digital Printing, Embossing & Debossing.

Q. What’s the minimum order for printing a logo onto the lanyards?
A. Logo printed lanyards are available from 300 pieces and above.

Q. What’s the minimum order for customised packaging?
A. We can provide customised packaging from as low as 200 pcs (printed logo on EVA box), and starting from 500 pieces we can customise design and shape according to your requirements.

Q. Will your USB products work with any computer?
A. USB Trader products are based on the USB standard and operate with all PCs and Macs and devices with a USB port and running Windows ME or later or Mac OS 8.6 or later. (USB drivers are also available for Windows 98, Windows 98 SE and Windows NT)

Q. How much data can a USB Flash Drive hold?
A. The following is a reference on the capacities available and how they could be used:

64 MB (40 photos, 20 MP3 music files or 0.15 MPEG films)
128 MB (2400 pages of text, 80 photos and 8 MP3 music files)
256 MB (4800 pages of text, 160 photos and 16 MP3 music files)
512 MB (9600 pages of text, 320 photos and 32 MP3 music files)
1 GB (20000 pages of text, 640 photos and 64 MP3 music files)
2 GB (over 40000 pages of text, 1200 photos and 128 MP3 music files)

Resellers & Trade

USB Trader is the number one choice for resellers! If you are looking for an increase in sales and profits, we can help by offering you extremely competitive pricing & service which is second to none. We can drive your marketing initiatives by providing free dummy samples and visual proofs directly to yourselves or to your clients under plain cover.

We offer a large range of high quality USB Flash Drives and all of our flash drives can be branded with your clients logo (engraved / screen printed). We also offer specialist services on many models including data services, auto-run features, pantone matched shells and a great range of packaging options.

Our aim is to offer you the best pricing and service whilst delivering to you or your client on time every time no matter what the deadline.

Reasons to become a reseller and work alongside USB Trader:

  FREE Samples
  FREE Proofs
  FREE Pre-Loading
  FREE Origination
  FREE Delivery to One UK Mainland Address
  Complete Data Services
  Competitive Pricing - We aim to beat all competitor quotes
  Large Range of High Quality Products - Highest grade NAND memory chips used
  Fantastic Lead Times - including Express Services
  Dedicated Account Managers
  Delivery to any Worldwide Destination

Please contact us for reseller prices & information regarding all of our products and you can enjoy the benefits of the USB Trader Reseller Programme.